Security report

Prepared on 2024-10-11

This report covers aspects of user identity, authentication, and access control (the "System") provided by Userfront for Demo Workspace.

The following sections list and discuss the settings that the System uses to process and store data. These sections also provide detailed information about the System's security, availability, and privacy settings.

Data Protection

Encryption at Rest

All user information is encrypted at rest.

All Personally Identifiable Information (PII) is encrypted at rest.

Attribute	Status
Name	Encrypted at rest
Username	Encrypted at rest
Email	Encrypted at rest
Phone number	Encrypted at rest
All other user data	Encrypted at rest

Encryption Method

The System uses the industry standard AES-256 algorithm to encrypt all underlying storage for database instances, automated backups, and read replicas.

Attribute	Status
Encryption at rest algorithm	AES-256

User Data Protection

The System allows for removal of user information upon request.

The System uses a data classification policy to determine how different types of data are handled. All user data is classified at the highest level of restriction.

There is a data protection policy and a defined process for responsible disclosure.

Attribute	Status
Removal of user data upon request	Active
Data classification policy	Active
Data protection policy	Active
Process for responsible disclosure	Active

Data Storage

Backup & Replication

The System performs daily backups of all database information and stores these encrypted backups across multiple redundant regions.

The System further provides active redundancy, with live database replication across multiple regions.

Attribute	Status
Backup cadence	Daily
Backup replication	Multi-region
Active replication	Multi-region
Encryption at rest	Active
Encryption at rest algorithm	AES-256

Database Monitoring

The System is configured to automatically and continuously monitor database CPU utilization, database read I/O, and database free storage space. Each monitoring category includes real-time alerting and visualization along with historical data and metrics.

The System utilizes a data retention policy to determine when data should be retained and how it should be disposed of, when appropriate.

Attribute	Status
Database CPU monitoring	Active
Database read I/O monitoring	Active
Database free storage space monitoring	Active
Data retention policy	Active

Passwords

Password Rules

The System enforces password requirements that meet or exceed NIST Password Guidelines.

Passwords must be at least 16 characters long, or at least 8 characters long including a letter and a number.

Passwords cannot exceed 512 characters in length.

Attribute	Status
Minimum password length if letter and number are included	8 characters
Minimum password length without character requirements	16 characters
Maximum password length	512 characters

Password Handling

The System does not store passwords in plain text. Passwords are stored as hashes and are encrypted at rest.

Passwords are not written to system logs.

The System uses the Bcrypt hashing function to generate password hashes, with a unique salt for each password.

The System limits the rate of password attempts at multiple levels, including per IP address, per user, and at the system-wide level.

Attribute	Status
Password hashing function	Bcrypt
Password hashing cipher	Blowfish
Password salting	Unique per password
Key stretching	Included
Brute force attack resistance	Active
Preimage attack resistance	Active
Timing attack resistance	Active
Rainbow table attack resistance	Active
Log filtering	Active
Password hash encryption at rest	Active

Password Resets

The System provides secure, single-use, time-expiring password reset credentials when requested by a user.

Attribute	Status
Password resets	Active
Reset link expiration	15 minutes
Reset link usage	Single use

Access Tokens

Token Signing

The System uses JWT access tokens signed with the RSA 256 algorithm, an asymmetric public key algorithm.

Token signing for the System exceeds the latest Commercial National Security Algorithm (CNSA) specifications for commercial cryptography, approved by the NSA to protect National Security Systems (NSS) up to the TOP SECRET level.

Attribute	Status
Access token format	JSON Web Token (JWT)
Access token expiration	7 days
Token signing algorithm	RSA 256
Modulus size	4096-bit
Token signing type	Asymmetric / public key cryptography

Private Key Security

The System encrypts all private signing keys at rest, such that theft of the database would not expose private signing key information.

Private signing keys are further encrypted using column-level encryption. This means that an active database connection also does not expose private signing key information.

Attribute	Status
Private signing keys encrypted at rest	Active
Private signing keys encrypted at column level	Active
Private signing keys not accessible over network connection	Active

Token Refresh

The System uses refresh tokens in conjunction with access tokens. Refresh tokens allow for shorter-lived access tokens, which improves security.

Attribute	Status
Refresh token expiration	30 days

Browser Security

JWT Access Token Storage

When logged into this application via a web browser, a user's JWT access token is stored as a cookie.

This cookie is only sent with encrypted requests (HTTPS) to this application's originating website.

Attribute	Status
Secure	true
SameSite	Lax
HttpOnly	false
Expires / Max-Age	7 days

Refresh Token Storage

When logged into this application via a web browser, a user's refresh token is stored as a cookie.

This cookie is only sent with encrypted requests (HTTPS) to this application's originating website.

Attribute	Status
Secure	true
SameSite	Strict
HttpOnly	false
Expires / Max-Age	30 days

Network Security

Network Accessibility

The System requires SSL connections made with the https:// protocol.

The System limits the number of requests that can be made per user, per IP address, per tenant, and combinations of these. This is done to prevent automated probing of the System by malicious third parties, and to improve the overall quality of the System.

Public SSH into the System is not accepted.

The System database is logically isolated from the internet. This means that the database is not reachable for external requests.

Attribute	Status
Forced SSL	Active
Rate limiting	Active
Public SSH denied	Active
Database logical isolation	Active

Network Configuration

The System uses load balancing with network filtering in order to improve quality and security of incoming network requests.

The System's application instances and database instances are hosted on a virtual private network. This prevents direct access from external requests, providing an additional layer of security based on logical isolation.

Attribute	Status
Load balancers used	Yes
Load balancer network filtering	Active
Application instances on private network	Yes
Database instances on private network	Yes

System Monitoring

Platform Monitoring

The System monitors network traffic for both performance and intrusion detection.

All application instances and load balancers are also monitored to detect anomalies in usage and to proactively search for security threats.

Attribute	Status
Network intrusion detection	Active
Network I/O monitoring	Active
Instance CPU monitoring	Active
Load balancer monitoring	Active

Database Monitoring

The System monitors all database instances along a variety of metrics, including CPU utilization, read I/O, and free storage space.

Attribute	Status
Database CPU monitoring	Active
Database read I/O monitoring	Active
Database free storage space monitoring	Active

Log Monitoring

The System logs all requests related to authentication and access control, and these logs are reviewed both automatically and manually. Logs are additionally backed up and retained for future use as needed.

All logs are filtered and do not contain sensitive information like user passwords or application secrets.

Attribute	Status
Log retention	Active
Log monitoring	Active
Log filtering	Active

Compliance

SOC 2

This application uses Userfront for authentication and access control. Userfront is SOC 2 certified and was last audited by Ernst & Young on December 31, 2023.

SOC 2 controls are further continuously monitored by Drata, with daily reporting on the status of all controls.

Attribute	Status
SOC 2 certification	Active
SOC 2 monitoring	Active
SOC 2 auditor	Ernst & Young
SOC 2 monitor	Drata
SOC 2 scope	Security, Availability, Confidentiality
SOC 2 audit date	December 31, 2023

Automated Testing

The System utilizes a Test-Driven Development process for all code deploys. This means that an automated test suite verifies the proper behavior of all endpoints any time the underlying production codebase is changed.

The System also monitors the production API with a 5 minute cadence, which allows for early detection and alerting for any problems that may arise.

Attribute	Status
Automated test suite	Active
Automated test count	> 1,000
Automated endpoint monitoring	Active
Endpoint monitoring cadence	5 minutes

Penetration Testing

Penetration Test

The System undergoes regular penetration testing by third parties, and any potential security issues or suggestions are addressed in a timely fashion.

The most recent penetration test was performed in January 2024.

Attribute	Status
Regular penetration testing	Active
Latest penetration test	January 2024
Performed by	External 3rd party
Critical vulnerabilities discovered	0
High severity vulnerabilities discovered	0

Vulnerability Scan

The System undergoes regular automated vulnerability scans performed by third parties, and any potential security issues or suggestions are addressed in a timely fashion.

The most recent vulnerability scan was performed in August 2024.

Attribute	Status
Regular vulnerability scans	Active
Latest vulnerability scan	August 2024
Performed by	External 3rd party
Critical vulnerabilities discovered	0
High severity vulnerabilities discovered	0